21+ · Responsible Gaming

Choose responsible gaming with iwbet

Gambling is a form of entertainment. It stays that way when you know the limits and play within them. This page explains the tools you can use to stay in control.

What is responsible gaming?

At iwbet, we put every player's wellbeing first. Responsible Gaming means keeping gambling as a fun form of entertainment while protecting your finances, time, and mental health.

Gambling involves the risk of loss, and it is important to understand that you are in control of your own choices. Winning big is never guaranteed — play for the experience, not as a way to make money. As part of the iwbet family, we ask that you always keep this in mind.

Set your own budget and time limits before you start playing. Do not bet amounts that do not match your income. Avoid chasing losses — the urge to keep playing to win back what you lost is one of the main causes of gambling problems.

Protections we provide

Self-Exclusion option

If you ever want to take a temporary or permanent break from gambling, you can lock your account using iwbet's self-exclusion option. Contact us via Live Chat 24/7 to make the request.

Deposit limits

You can set a daily, weekly, or monthly deposit amount. This helps you manage your own budget and avoid spending more than you intend.

Time-Out breaks

If you need a short break from gambling, you can choose a Time-Out period of 24 hours, 7 days, or 30 days. During this time your account will be inaccessible, giving you space away from gambling for a set period.

24/7 support

If you have any gambling-related concerns or issues, you can reach iwbet's Myanmar-language Live Chat team at any time. You can also contact us at [email protected].

21+ age check

Only players aged 21 and above are allowed to play on iwbet. Verification checks are in place to prevent underage play. This is a commitment we take seriously to protect young people.

Game History Tracking

You can view your full game history in your account. See how much time you spend playing and automatically stay aware of whether you are playing more than you need to.

Responsible Gaming Guidelines

Play for fun only

Do not think of gambling as a source of income. Play only because you want to enjoy it — not with the expectation that you will win. Only play with money you can afford to lose — avoid playing with money you cannot afford to lose.

Set a budget and stick to it

Decide how much money you will play with in advance and do not go over that amount. When that money runs out, stop playing. Continuing to play in order to win back losses tends to make things worse.

Control your playing time

Decide in advance how much time you will spend playing each day. Do not let gambling affect your work, family, or relationships. Take regular breaks and keep a healthy balance between gambling and the rest of your life.

Do not chase your losses

If you feel unable to stop even for a moment, that may be a sign of a problem. If you are feeling stressed or upset, do not gamble — gambling is not a way to relieve stress.

Protect your family and friends

Do not share your account or password with others, especially anyone under 21. Do not leave devices you use to play in places where children can access them.

Signs of a Gambling Problem

If any of the following signs apply to you, it may mean gambling has become a problem. We encourage you to seek help.

  • Feeling like you need to keep playing to win back money you have lost
  • Spending more money than you planned to
  • Feeling like you have to hide your gambling from family and friends
  • Borrowing money or selling belongings to fund your gambling
  • Feeling like gambling is the only thing that makes you happy
  • Gambling is affecting your work or studies
  • Unable to focus on anything other than thinking about gambling
  • Trying to stop gambling but unable to

Self-Control Tools

You can request these tools through iwbet's Live Chat and we will take care of it promptly.

01

Deposit Limit

Set a maximum amount you can deposit daily / weekly / monthly. That limit cannot be exceeded.

02

Time-Out Period

Take a temporary break from gambling for anywhere between 24 hours and 30 days. During that period, you cannot deposit or play.

03

Self-Exclusion

You can choose Self-Exclusion for a short or extended period. During that time, your account access and communications will be suspended.

04

Game History

You can check your full record of playing time, amounts wagered, and all transactions, so you can make better-informed decisions for yourself.

21+

Only players aged 21 and above are allowed to play

You must be 21 years of age or older to register and play at iwbet. This is a firm commitment we make to protect children and young people, and it will never change.

Contact Us for Help

iwbet Live Chat

If you have a gambling-related problem, you can reach iwbet's Myanmar-language Live Chat support 24 hours a day, 7 days a week. You can get any assistance you need, including requesting self-exclusion.

Contact hours — 24/7 in Myanmar language

Email support

If Live Chat is unavailable or you prefer to explain your issue in writing, send an email to [email protected]. Our team will read it and follow up with you.

[email protected]

Problem gambling is a health issue. We encourage you to seek help not only from us, but also from medical or treatment professionals. iwbet puts players' wellbeing first.

Enjoy a healthy and happy gaming life with iwbet

If you haven't set limits yet, log in to iwbet now and set your personal deposit limits. If you have questions, you can also read our FAQ.

Responsible Gaming — Questions & Answers

Open iwbet's Live Chat and let our support team know you want to request "self-exclusion". We're available 24/7 and will lock your account for the period you choose. You can also request this via [email protected].

If you want to lower your limit, the change takes effect immediately. If you want to reduce the restriction, it cannot be changed right away — it will only take effect after a cooling-off period has passed. This cooling-off period is there to make sure changes are made with careful thought.

Once your Time-Out period ends, your account will be reopened automatically. If you chose Self-Exclusion, you can request to reopen it via Live Chat after the period expires. For this reason, we encourage you to request self-exclusion only when you have made a firm decision.

If you keep playing to try to recover losses, feel like you need to hide your gambling, find yourself borrowing money to play, or have tried to stop but cannot — if any of these apply to you, please contact our support team right away.

iwbet's Live Chat operates 24/7 and prioritises requests for gambling limits and self-exclusion. Personal tools such as deposit limits take effect immediately after your request is confirmed.

We at iwbet carry out age verification checks when accounts are created. In addition, parents or guardians must ensure that their devices and accounts are not accessible to children or anyone under 21. Do not share your password.