iwbet Frequently Asked Questions — A Complete Guide

When you make your first deposit at iwbet, the bonus is added to your account automatically. For example — deposit 20,000 Ks and you get a 20,000 Ks bonus, giving you a balance of 40,000 Ks. The bonus wagering requirement means you must wager the bonus amount × 15 before you can withdraw. The bonus appears right after your deposit, so there is no need to contact us.

The welcome bonus is 100% of your first deposit, up to a maximum of 300,000 Ks. For example, if you deposit 620,000 Ks, you still receive only 300,000 Ks as a bonus, giving you a balance of 920,000 Ks. The wagering requirement would then be 300,000 × 15 = 4,500,000 Ks. Only after meeting the wagering requirement can you withdraw winnings from the bonus.

No. The welcome bonus is a one-time offer per account, applied only on your first deposit. It does not apply to any subsequent deposits. You can, however, continue to benefit from ongoing offers such as VIP cashback.

A wagering requirement is the total amount you must wager before you can withdraw bonus winnings. At iwbet the wagering requirement is the bonus amount × 15. For example — if you receive a 20,000 Ks bonus, you must wager 20,000 × 15 = 300,000 Ks before withdrawing any winnings from that bonus. Your own deposited funds can be withdrawn at any time, even before the wagering requirement is met.

Most games at iwbet count toward the wagering requirement, including slots, Baccarat, Roulette, Dragon Tiger, and football betting. The contribution rate may differ by game. If you want to check a specific game, contact support — available 24/7.

At iwbet, the more you play the higher your VIP level goes. If you have a strong weekly play record and play regularly, you can move up step by step from Bronze to Silver, Gold, Platinum, and all the way to Diamond. The VIP team reviews and assigns levels based on your play history.

Bronze members receive up to 0.3% weekly cashback, Silver 0.6%, Gold 0.9%, Platinum 1.2%, and Diamond up to 1.5%. The higher your level, the higher your cashback rate, and you feel the benefit directly the longer you keep playing.

Cashback is calculated on your valid wagers placed during the week and credited to your account as a bonus at the end of each week. At Diamond level you can receive up to 1.5%. Because the cashback is added directly to your account, you can carry on playing straight away. You can check the cashback amount and payment date in your account panel.

Higher-level VIP players get more than just a higher cashback rate — they also enjoy priority withdrawal service, a dedicated VIP support channel with faster response times, and access to exclusive offers. Contact support for full details on the VIP program.

It has not been stated that your level will drop if you stop playing for a period, but you should play regularly to maintain a high level. For any specific questions, feel free to ask the support team.

Deposits made via KBZPay or Wave Money normally appear within about 10 minutes. If the network is slow, there may be a short delay. If it has been more than 15 minutes, contact us via Live Chat with a photo of your transaction receipt — support is available 24/7. Keep your transfer transaction ID safe and do not delete it.

There are 5 payment methods: KBZPay, Wave Money, AYA Pay, CB Pay, and Bank Transfer. The process is similar for all methods and deposits are accepted 24/7. Both Myanmar internet banking and mobile wallets are supported, so you can deposit using whichever method you already have.

iwbet does not charge any fees for deposits. However, payment service providers (e.g. KBZPay, Wave Money) may apply their own charges according to their policy — check your bank app for any differences.

The minimum deposit amount is 3,000 Ks, and this applies equally to all payment methods: KBZPay, Wave Money, AYA Pay, CB Pay, and Bank Transfer. For withdrawals, the minimum amount is 30,000 Ks, and processing normally takes between 15 minutes and 2 hours.

Open the Wave Money app and select 'Transfer' — enter the recipient account phone number provided by iwbet, enter an amount of 3,000 Ks or more, and complete the transfer. Then enter the Transaction ID in iwbet's deposit form and submit — your account will be credited shortly. If you have any issues, contact us via Live Chat.

If you find yourself gambling more when you feel upset or angry, chasing losses by continuing to play, borrowing money to gamble, or neglecting daily responsibilities because of gambling — if any of these apply to you, take a step back to review your gambling habits and seek help.

You can read tips on managing your gambling on iwbet's Responsible Gaming page. For outside support, you can contact Myanmar's mental health services and trusted organisations. You can also reach the iwbet support team 24/7.

Yes. You can request a Cooling-Off period ranging from one day to several weeks. Simply notify the support team via live chat and access to your account will be suspended for the period you choose. This is a useful option for anyone who is not yet sure about a full exclusion but wants to protect themselves.

Self-Exclusion means you request that your own account be blocked for a set period — or permanently. Just tell us via iwbet live chat that you would like to apply for Self-Exclusion and the team will take care of it, keeping your account closed for that duration.

Yes, you can set a daily, weekly, or monthly deposit limit. Contact the support team, tell them how much you want to limit, and they will set it for you. Managing your spending is a sign of responsible play and good personal discipline.